A Vertical Edge Case Study

National Communications Company

Oracle Essbase 11.1.2.4

Vertical:
Communications

The Client:
The client is a leader in providing communications services to urban, suburban, and rural communities in 29 states.

The Challenge:
Our initial engagement with the client focused on performance issues within their Oracle Essbase built management reporting applications. Their financial systems hardware had no significant investments for an extended period of time and was running on a legacy release of the Oracle software.

The Solution:
With an acquisition on the very near horizon and an already system constrained environment, the client acted on the short-term recommendations. Priorities included a hardware update coupled with a technical upgrade to the latest Oracle Essbase release (11.1.2.4). The new release provided access to the “Hybrid Aggregation” feature which, with the use of Flash PCI Storage, reduced the overnight data processing from 10 hours to 90 minutes. The reduced cycle time alleviated the bottleneck effect on the financial organization.

The Success Factors:
– The next steps in the remediation plan consisted of a managed services support strategy, including transitioning to a more modern job scheduling methodology and controls around metadata management.
– Throughout the engagement, detailed end-to-end business process control, validation and documentation was designed and developed to ensure successful execution of key business activities.

Company Annual Revenue:
$8.9 Billion

The Solution Products:
Oracle Essbase (11.1.2.4)